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Thread: My Radio is Buffering / Skipping

  1. #1
    Support's Avatar
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    Exclamation My Radio is Buffering / Skipping

    This is a problem which a very small portion of streamers occasionally have. Its usually related to poor connectivity between the DJ (source) and the server. We actively monitor our own servers with network latency tools to ensure there is no problem our end.

    Lower Bitrate

    The easiest thing to do is to stream at a lower bit rate. It is possible that your broadband connection upload speed is insufficient for the bit rate you are using. There is a useful speed test tool here : Speedtest.net - The Global Broadband Speed Test The upstream bandwidth is the important part. It should be higher than your streaming bit rate with a bit of extra room for other network traffic.

    Close bandwidth hungry programs


    We recommend that you ensure that there are no downloads or uploads (bit torrents, p2p, msn, skype etc...) on your machine. You will need the bandwidth for steady streaming. Secondly if you share your network connection with other users / machines then make sure they are not uploading / downloading while you stream.

    Reset Modem


    From a network hardware point of view we recommend you use an Ethernet cable to connect to your broadband router. Wireless Internet is more susceptible to interference. You should probably reset your broadband router to ensure its working as it should and not causing any issues. It could occasionally be the problem.

    Packet Loss


    The root of the problem is 'packet loss' which is where packets that make up your stream are lost in transit to the server. You can analyse the problem with the 'ping' and 'traceroute' commands. This will give you a good idea of where the problem is located.
    We recommend you monitor the situation as it is quite possible that one of the routers between your Internet connection and the server is overloaded. This could be something that goes away if technicians fix the problem at the ISP level.

    Last resort : Change ISP


    If none of the above works and you are consistently getting packet loss to the server and others it might be time to consider changing your ISP.

  2. #2
    JudgeJoey is offline Regular
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    Sound Responding FAQ :-)

    I agree with That, keep all of your downloads off, Btjunkie, Skype or any uploads etc. And what that can do when you are Live on air, (speaking from experience! Just Plain n Simple, just have all the downloads stopped which is best advised. And that is one of the Problems here. Most people do Intend for forget to turn off their downloads or uploads to what ever it might be. Quiet Important to any Internet Radio DJ Out there, Just have all your uploads off, downloads off ETC. (PS) NEVER download when you are down a Live Stream. Hope this has been a help to you there Sir / Madam.

    PS: Before you go Live!
    Do Check to see if the downloads
    are off. Or Completely closed.
    =======================
    Support likes this.
    The Judge



  3. #3
    dj4listeners is offline Member
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    Default My Radio is Buffering / Skipping

    buffers can cause by above issue, but some other random facts is online games which take many capacity away and even when your connection is closed in upload and downloads.... it is recommended as there are more pc's around that do huge up and down activity to bring down.
    surround by sound

  4. #4
    Ratergam is offline Newbie
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    Default very interesting

    will seek for discussion very interesting!@

  5. #5
    Markizz is offline Newbie
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    Default thx for help

    dude you very help me
    JudgeJoey likes this.

  6. #6
    Markizz is offline Newbie
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    Default + 100500

    +100500 dudes

  7. #7
    dj4listeners is offline Member
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    Default My Radio is Buffering / Skipping

    More causes which found buffer and skipping....

    - updates virus programs (most annoying if it asks for restart to install updates)
    - scanning pc during broadcast
    - as you work with more externals the processor main pc cant always respond quick,
    which cause sound buffer. solution is place your airplays on desktop and put it in playlist.
    - check out provider status if there are constructions at the line.
    surround by sound

  8. #8
    Bob Paragon is offline Junior Member
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    Default buffering problems with mp3 streams

    I used MP3tunes for years until it went dead in December, and NEVER had any streaming problems with MP3s what-so-ever. I've since joined some streaming services particularly those that let you upload and play your own mp3 files. The problem I've run into Is that some mp3 files will stream for a few minutes than I get the dreaded <buffer 0%> while others won't.

    Then it <Retry>'s the file and the same thing happens. Most of these files area edited and I though that perhaps the editing process was damaging the files ...

    It doesn't appear to be related to bit-rate either.

    The odd thing is that I can play these files on a PC in fine shape, but they're problematic when streaming to an internet radio.

    I've used a few different editing programs with no change. I've even tried different brands of iRadios: Grace, Sanyo, Vtech. I've even tried podcasting the problem file but I get the same results. Runs about 2 minutes and <buffer 0%> appears.

    Can anyone help with this. I don't know if its anything in the stream itself or what.

  9. #9
    Support's Avatar
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    Default

    Quote Originally Posted by Bob Paragon View Post
    It doesn't appear to be related to bit-rate either.
    It could however possibly be that there is some inconsistency's in the number of channels ( mono / stereo) and the samplerates?

  10. #10
    Bob Paragon is offline Junior Member
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    Default RE: Problems withmp3 streaming through stand-alone Internet radios

    Quote Originally Posted by Support View Post
    It could however possibly be that there is some inconsistency's in the number of channels ( mono / stereo) and the samplerates?
    I'll certainly check it out. I've tried almost everything else...

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